The person responsible within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
Ticket24 SARL-S -111, rue Pierre Neiertz L-4634 Differdange – RCS: B266350 – Autorisation d’établissement: 10141351/0
Your rights as a data subject
You can exercise the following rights at any time using the contact details of our data protection officer:
Information about your data stored by us and their processing (Art. 15 GDPR),
Correction of incorrect personal data (Art. 16 GDPR),
Deletion of your data stored by us (Art. 17 GDPR),
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
Objection to the processing of your data by us (Art. 21 GDPR) and
Data portability, provided you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us your consent, you can revoke it at any time with effect for the future.
You can contact a supervisory authority with a complaint at any time, e.g. B. to the responsible supervisory authority of the federal state of your place of residence or to the authority responsible for us as the responsible body.
A list of the supervisory authorities (for the non-public area) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Registration on our website
Type and purpose of processing:
When registering for the use of our personalized services, some personal data is collected, such as name, address, contact and communication data (e.g. telephone number and email address). If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time, if necessary. Of course, we will also provide you with information about the personal data we have stored about you at any time.
Legal basis:
The processing of the data entered during registration is based on the consent of the user (Art. 6 Para. 1 lit. a GDPR).
If the registration serves to fulfill a contract to which the data subject is a party or to carry out pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 Para. 1 lit. b GDPR.
Receiver:
The recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
Storage period:
In this context, data will only be processed as long as the relevant consent is available. They will then be deleted, provided that there are no statutory retention requirements. To contact us in this context, please use the contact details given at the end of this data protection declaration.
Provision required or required:
The provision of your personal data is voluntary, based solely on your consent. Without the provision of your personal data, we cannot grant you access to the content and services we offer.
Provision of chargeable services
Type and purpose of processing:
For the provision of chargeable services, we ask for additional data, such as payment details, in order to be able to execute your order.
Legal basis:
The processing of the data, which is necessary for the conclusion of the contract, is based on Art. 6 Para. 1 lit. b GDPR.
Receiver:
The recipients of the data may be contract processors.
Storage period:
We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper bookkeeping and tax law requirements.
Provision required or required:
The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the content and services we offer.
contact form
Type and purpose of processing:
The data you enter will be stored for the purpose of individual communication with you. To do this, it is necessary to provide a valid email address and your name. This is used to assign the request and then answer it. The specification of further data is optional.
Legal basis:
The processing of the data entered in the contact form takes place on the basis of a legitimate interest (Art. 6 Para. 1 lit. f GDPR).
By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be used for the purpose of processing the request and for possible follow-up questions
saved.
If you contact us to inquire about an offer, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 Para. 1 lit. b GDPR).
Receiver:
The recipients of the data may be contract processors.
Storage period:
Data will be deleted no later than 6 months after the request has been processed.
If there is a contractual relationship, we are subject to the statutory retention periods according to HGB and delete your data after these periods have expired.
Provision required or required:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, email address and the reason for the request.
Use of Google Analytics
Type and purpose of processing:
This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses so-called “cookies”, ie text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, other related services are then to be provided.
Legal basis:
The processing of the data takes place on the basis of the consent of the user (Art. 6 Para. 1 lit. a GDPR).
Receiver:
The recipient of the data is Google as the processor. For this purpose, we have concluded the corresponding order processing contract with Google.
Storage period:
The data is deleted as soon as it is no longer required for our recording purposes.
Third country transfer:
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.
Provision required or required:
The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this can lead to functional restrictions on the website.
Revocation of consent:
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install: Browser add-on to deactivate Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our website by clicking this link. An opt-out cookie will be installed on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future as long as the cookie remains installed in your browser.
Profiling:
With the help of the tracking tool Google Analytics, the behavior of the website visitors can be evaluated and the interests analyzed. To do this, we create a pseudonymous user profile.
SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.
Change of our data protection regulations
We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration
en, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.
Questions to the data protection officer
If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly: info@ticket24.lu